Jeff Koppes

Chief Operating Officer

Role & Contributions

As the COO and Integrator for IntelliShop, Jeff’s role is the relentless pursuit of world-leading client satisfaction. He is responsible for building and supporting the team that helps our clients develop strategies, programs and analytics to utilize exceptional customer experience as both a major competitive advantage and a clear path, using our proven ROI models to increased sales and profits.

Experience & Background

Jeff is a dynamic leader with diverse business experience driving organizational change and bottom line success. He’s worked with a broad spectrum of domestic and international experiences in private equity, manufacturing, consumer goods, retail, and telecommunications industries. His expansive career, progressing through a variety of executive positions both in Fortune 500 and private market sectors, has resulted in significant success in numerous roles that ranged from Chief Executive Officer to Chief Financial Officer, Chief Operating Officer, President, and Vice President of Operations. He’s an innovative and collaborative leader with excellent analytical, interpersonal, problem solving, and process innovation skills.

What I Love

Spending time with my family and watching my sons’ sporting events. I’m a minor league foodie, so great meals at home or out. Biking, tennis, travel, music, movies, Cleveland sports teams, and the Buckeyes.

Favorite Music

Guided by Voices, The Smiths, The Who, Prince

Personal Mantra

“Be yourself, everyone else is already taken. – Oscar Wilde”

The Mighty Oak Pathway

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