About Us

IntelliShop is a customer experience research and advisory firm. We partner with the world’s leading brands to help them strengthen their customer experience, audit for onsite compliance, protect their brand reputation, and drive improved revenue.

Exceptional CX Built on Speed and Innovation

We rise above the rest with unmatched service as our foundational core value. We understand that your time is valuable, so we prioritize responsiveness and you can expect us to contact you within about an hour and deliver solutions within 24 hours. Our team is innovative, effective, and smart. We combine cutting-edge thinking with proven strategies to craft intelligent solutions that truly make a difference.

Core Values

Serve the client above all else

Headquartered in Ohio, Serving Clients Globally

IntelliShop is located in beautiful, historic Perrysburg, Ohio, and we’ve been serving as a research experience and brand advisory firm since 1999. We are proud of our community and believe in giving back through supporting local causes.

Originally settled in 1810, Perrysburg is one of only two cities platted by the federal government (the other one is Washington, D.C.). We are located within ten miles of three excellent universities, home to the Crossroads of America, and are the center of the nation’s cutting-edge solar power industry.

Our team of experts, shown below, is dedicated to serving our clients around the globe. Besides crafting innovative solutions for our partner clients, our team shares an incredible love for music and our office headquarters reflects this in decor, style, and atmosphere. We encourage you to click through each team member’s icon and view their bio—including their favorite music. ♫ 

The Secret Weapon for Customer Success:
Meet the IntelliShop Team

Greg Dale

Vice President, Global Business Development

Mark Andert

Manager of Loss Prevention Analytics and Investigations

The Mighty Oak Pathway

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